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No access to /Shopping/

Submitted by KristianT on Wed, 2012-11-07 10:26 in

Hi David

Just tried Pricetapestry for Joomla, fresh install. PT is working, but when i try to access /shopping/ i get 404 error. I have filled the Base HREF and Install Path from support info...
Is there a way I can test the communication from Joomla to PT?

Regards Kristian

Submitted by support on Wed, 2012-11-07 11:13

Hi Kristian,

The component requires search engine friendly URLs to be enabled. First check that .htaccess exists (you may need to rename it from htaccess.txt as it is in the Joomla distribution) and then go to administrator > Global Settings and check that "Search Engine Friendly URLs" is set to "Yes" under SEO Settings...

That should be all it is!

Cheers,
David.
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PriceTapestry.com

Submitted by KristianT on Wed, 2012-11-07 11:54

That did the job, thanks David.

Regards
Kristian

Submitted by HJW on Wed, 2012-11-07 13:38

Hello again,
I've set the "Search Engine Friendly URLs" to "Yes" and changed the .htaccess, the 404 has gone but now i'm getting "internal server error 500.

Thanks
Hayden

Submitted by support on Wed, 2012-11-07 13:44

Hi Hayden,

Do you have access to your web server logs? An entry is normally generated in error_log whenever a 500 ISE occurs. It would normally indicate that there is problem with .htaccess...

If your Joomla installation is in a sub-directory, ensure that the RewriteBase line in .htaccess matches the folder, e.g.

RewriteBase /joomla/

Otherwise, does just visiting your Joomla home page cause the 500 ISE or only when you browse to /shopping/?

Thanks,
David.
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PriceTapestry.com

Submitted by HJW on Wed, 2012-11-07 19:23

After many frustrating hours, I have found the problem and the solution was simple, In the Joomla .htaccess file I needed to uncomment line 56:
# RewriteBase /

Now I can get testing!
Thanks
Hayden

Submitted by support on Thu, 2012-11-08 09:01

Thanks for noting that, Hayden - glad you're up and running!

Cheers,
David.
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PriceTapestry.com