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No Price Tapestry installation detected in database

Submitted by cclayton on Tue, 2017-09-26 09:33 in

Morning,

I have installed and activated the Price Tapestry Plugin for my Wordpress Site, I then attempt to import my products csv and I get the following error:

Warning: No Price Tapestry installation detected in database db700494017 using table prefix pt_

I go to my DB and there are no Price Tapestry tables showing... any ideas how I can populate them there?

Thanks, Chris

Submitted by support on Tue, 2017-09-26 09:44

Hi Chris,

That sounds like the associated Price Tapestry installation hasn't been installed yet. Assuming that Price Tapestry is installed in /pt/ as suggested in the Quick Start Guide then you would first need to run

/pt/setup.php

...and click the link to install tables. Then from /pt/admin/ you can set-up your first feed and once imported, return to /wp-admin/ > Plugins and then de-activate / re-activate PriceTapestry.org for WordPress and it should detect the /pt/ installation and complete the plugin setup automatically.

Hope this helps! I know you have been using Price Tapestry standalone for some time now so if it's actually an existing Price Tapestry installation that you would like to connect to from your WordPress site let me know and I'll advise further...

Cheers,
David.
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PriceTapestry.com